Integritetspolicy

At Vintiq, we are committed to protecting your privacy and earning your trust. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with our store and services.

When you browse our site or make a purchase, we collect specific details about your device, your interactions with the website, and the information required to fulfill your order. We may also collect additional information if you reach out to our customer support team for assistance

Information We Collect

We may collect the following categories of personal information depending on how you interact with our website:

Contact Information – name, shipping and billing address, phone number, email address
Payment Information - payment card details and transaction related data (processed securely boy Shopify or third-party processors)
Account Information - account login credentials, preferences, and settings (if applicable)
Order History - items viewed, purchased, returned, or exchanged
Device & Technical Data – IP address, browser type, operating system, referring URLs, and site usage data
Customer Support Communications – messages or inquiries sent to us, including related correspondence

We collect this information to fulfill orders, enhance your shopping experience, and maintain the functionality of our website.

How We Use Your Information

Your personal information may be used for the following purposes:

Order Fulfillment - to process and ship your purchases, handle returns or exchanges, and provide order confirmations
Customer Support - to respond to inquiries, complaints, and requests
Marketing & Promotions - to send relevant offers and promotional materials (with your consent)
Security & Fraud Prevention – to detect, investigate, and mitigate unauthorized or illegal activityLegal Compliance – to comply with applicable laws, regulations, and legal obligations
Legal Compliance – to comply with applicable laws, regulations, and legal obligations

We will not use your personal information for purposes unrelated to these without obtaining your consent.

Disclosure of Personal Information

We may share your personal information with trusted business partners to help us operate our store and deliver a seamless shopping experience.

For example, our store i
We share your personal information with business partners to help us deliver the service to you:

Shopify - Our online store is powered by Shopify. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
Service Providers - We partner with companies like Tapstitch for order fulfillment, as well as other providers for payment processing, shipping logistics, and customer service tools.
Legal Authorities - We may disclose your information if required by law or in response to valid legal requests.

We only share the information necessary for these partners to perform their service and required them to protect your data in accordance with applicable privacy laws.

We do not sell or rent your personal information to any third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic, understand shopping behavior, and improve functionality and performance. You may adjust your browser settings to refuse or limit cookies. For more details, see Shopify’s cookie policy:
https://www.shopify.com/legal/cookies

Children’s Privacy

We do not knowingly collect personal information from children. If you are a parent or legal guardian and believe that your child has submitted personal data to us, please contact us at the address below to have it removed.

International Data Transfers

Your personal information may be transferred and processed in countries outside your own, including the United States and China, where our fulfillment and technical infrastructure operates. When such transfers occur, we take appropriate steps to ensure adequate data protection in accordance with applicable laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, and accounting obligations, or as otherwise required by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Object to or restrict certain data processing
Request data portability
Withdraw consent for marketing communications

To exercise any of these rights, please contact us at support@getvintiq.com. We may require verification of your identity prior to processing any request.

Shopify’s Role

Our store is powered by Shopify., which collects, processes, and stores your information as needed to support our Services. To learn more about how Shopify handles personal data, please review their privacy policy at: https://www.shopify.com/legal/privacy

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes to our practices or for legal and regulatory reasons. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@getvintiq.com